Privacy Policy

This Privacy Policy describes how Caixa de Histórias Brasil collects, uses, and protects the personal information you provide when using our online platform, interacting with our site, or utilizing this service. We are committed to protecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect information that you provide directly to us when you use our service. This may include:

- Personal identification information such as your name.

- Contact information such as your physical address for delivery, and potentially other contact details you provide.

- Payment information required to complete transactions (processed securely by third-party payment processors; we do not store full payment card details).

- Information related to your orders and subscriptions, reading preferences, and interactions with our site.

- Information you provide when participating in our online community platform or literary events.

We also automatically collect certain information when you visit or use our site, including:

- Usage data such as pages viewed, duration of visit, and interactions with site features.

- Technical information such as your IP address, browser type, and operating system.

- Information collected through cookies and similar tracking technologies (see the "Cookies" section below).

How We Use Your Information

We use the information we collect for various purposes, including:

- To provide, operate, and maintain our service, including processing orders, managing subscriptions, and delivering products.

- To process transactions and send you related information, including confirmations and invoices.

- To communicate with you about your orders, services, and respond to your inquiries.

- To personalize your experience on our site, including providing personalized reading recommendations.

- To operate and improve our online community platform and organize literary events.

- To analyze usage and trends to improve our service, site functionality, and offerings.

- To send you promotional communications and marketing materials about our products and services, where you have provided consent.

- To detect and prevent fraud and other illegal activities.

- To comply with legal obligations.

We do not sell your personal information.

Lawful Basis for Processing

We process your personal data based on several lawful bases:

- Performance of a contract: Processing is necessary for the performance of a contract with you, such as fulfilling your subscription or order.

- Legitimate interests: Processing is necessary for our legitimate interests, such as improving our services, preventing fraud, and managing our business operations, provided these interests do not override your fundamental rights and freedoms.

- Consent: We may rely on your consent to use your personal information for specific purposes, such as sending marketing communications. You have the right to withdraw your consent at any time.

- Legal obligation: Processing may be necessary to comply with a legal obligation.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

- With service providers and partners who perform functions on our behalf, such as payment processing, order fulfillment, shipping, data analysis, marketing services, and IT support. These third parties will only have access to the personal information necessary to perform their functions and are obligated to maintain its confidentiality and security.

- In response to a legal request, such as a subpoena, court order, or government demand, or as required by law.

- To protect the rights, property, and safety of Caixa de Histórias Brasil, our users, or others.

- In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

- With your consent or direction.

We do not sell your personal information.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no security system is completely impenetrable, and we cannot guarantee the absolute security of your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

- The right to access: You have the right to request copies of your personal data.

- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions, particularly where processing is based on legitimate interests or for direct marketing.

- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the physical address provided below.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, personalize content, and for marketing purposes. You can manage your cookie preferences through your browser settings or, where applicable, via a consent banner on our site.

Third-Party Links

Our site may contain links to third-party websites or services. This Privacy Policy applies only to our service, so if you click on a link to a third-party site, you should read their privacy policy.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us.

International Data Transfers

Your information may be stored and processed in countries outside of your own. When transferring data internationally, we take steps to ensure your data is protected in accordance with applicable laws, for example, by using appropriate safeguards like standard contractual clauses.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by mail at:

Caixa de Histórias Brasil
1234 Rua Oscar Freire, Floor 5
São Paulo, São Paulo, 01426-001
Brazil

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically for any updates.